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Droitwich Spa Town Council

Droitwich Spa Town Council is at the first tier of local government providing services for the people of Droitwich. It provides financial support for various organisations and festivals in Droitwich as well as other projects. The Council is made up of 18 elected councillors representing the seven wards of Central, Chawson, Copcut, East, Tagwell, West & Witton and a small team of officers led by the Town Clerk. The Town Mayor, a position that has existed in the town since it was awarded its Charter in 1604, chairs council meetings. Council and committee meetings are held at the Council Chamber at St Richard’s House and are open to the public to attend.

droitwich community hall


Having worked with and supported Droitwich Spa Council with their website since 2015, I was pleased that the suggestions to upgrade and re-build their website at the same time as making some additional amends was taken onboard. This was a more cost effective solution and allowed us to improve and redesign the website in one go.


To improve the security of the website, streamline the process for admins to upload agendas and minutes for council meetings that need to made public and at the same time making the front-end more user friendly. As with the previous version of the website, making the website accessible was of importance.


A simple uncluttered re-design using contrasting colours for accessibility. Built with the new Neighbourhood Development Plan in mind, the site will accommodate the increasing amount of information that will be collated from the community.
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Jen from activ Digital Marketing Ludlow is established in providing guidance and maintaining the administration support for the Town Council website spanning many years. We have recently completed a reformatting and upgrade for the website in order to embrace change & emerging technological improvements and to enable expansion of the business operational requirements. The whole review process was handled in a seamless and professional manner by Jen and her team. This provided expert advice on the different options available, designing a bespoke package to suit the specific requirements, adapting the proposal to include all the specified options at best value, implementation and delivery to plan. The upgrade changes were far ranging and the service included one to one training and familiarisation for the content managed system. Website specification including the different components of – design, capabilities, service & maintenance is a vast sector and any changes can be a daunting prospect. Jen’s customer orientation, professional guidance and excellent service delivery has made the process simple, effective and top value for our requirements. For these reasons we would highly recommend, remain and repurchase.
Mark Keld – Town Clerk and Responsible Finance Officer Droitwich Spa Town Council

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